FREQUENTLY ASKED QUESTIONS

PURCHASES

CHOOSE YOUR PRODUCTS

Explore our catalog and use the filters to find exactly what you’re looking for. Before adding a product to your cart, select the quantity, size, and color (if applicable).

Once you’ve finished selecting, review your purchase details in the “My Cart” 🛒 section located in the top-right corner. From there, proceed to “Checkout” to complete your purchase. In this step, you can choose your preferred shipping method and payment option.

PAYMENT AND SHIPPING

All payments are processed exclusively through our website. During the process, you will be asked for the necessary details and receive a confirmation for security purposes. We do not accept payments via bank deposit or cash.

All shipments are handled through UPS. UPS.

ORDER TRACKING AND DELIVERY

Once your order has been confirmed and the payment method authorized, you will receive an email with your purchase details and a tracking number. You can use this number to track the status of your order through UPS. UPS.

At “Checkout,” before completing the payment, you can apply the promotional code.

  • All payments are made exclusively through the website via bank transfer.

I’m Having Trouble Making a Payment
If you’re having trouble completing the payment, it could be due to several reasons, such as security measures, declined transactions, or insufficient funds.

We recommend contacting your financial institution to resolve the issue. If the problem persists, feel free to email us at emfashionstore1@gmail.com or message us on WhatsApp at +1 (423) 635-2258. We’re here to help.

In the web site emfashionshop.com/talles  You can find the specific measurements. We recommend checking and comparing these measurements before purchasing to ensure the correct size.

SHIPPING AND STORES

Yes, we ship throughout the United States.

Currently, we do not ship internationally, but we are working on it and will soon be able to deliver worldwide.

At checkout, after entering your location details and selecting the shipping method, you will be able to see the shipping costs.

If you entered incorrect information while placing your order, please contact us as soon as possible by emailing us at emfashionstore1@gmail.com  or via WhatsApp at +1 (423) 635-2258Let us know what the error was and provide the correct information.

Please note that if the order has already been shipped, we won't be able to correct the mistake. In that case, you will need to wait for the order to be returned to us, and we will reach out to you via email to arrange a new shipment. The cost of this new shipping will be covered by the customer.

EXCHANGES AND RETURNS

CONTACT

Write to us on WhatsApp at +1 (423) 635-2258 o por mail emfashionstore1@gmail.com A sales representative will contact you in the coming days to assist you.

Write to us  emfashionstore1@gmail.com  or via WhatsApp at +1 (423) 635-2258  and we’ll respond as soon as possible.

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