{"id":2184,"date":"2024-04-03T16:23:05","date_gmt":"2024-04-03T19:23:05","guid":{"rendered":"https:\/\/notthesame.com.ar\/?page_id=2184"},"modified":"2024-12-19T17:00:29","modified_gmt":"2024-12-19T20:00:29","slug":"cambios-y-devoluciones","status":"publish","type":"page","link":"https:\/\/emfashionshop.com\/en\/cambios-y-devoluciones\/","title":{"rendered":"Exchanges and Returns"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2184\" class=\"elementor elementor-2184\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fdd282f elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"fdd282f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-62cf7dc\" data-id=\"62cf7dc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-ce58319\" data-id=\"ce58319\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-46e423f elementor-widget elementor-widget-spacer\" data-id=\"46e423f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f955326 elementor-widget elementor-widget-text-editor\" data-id=\"f955326\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h5><b>Returns and Exchanges Policy<\/b><\/h5><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Product Condition:<\/b><span style=\"font-weight: 400;\">We accept returns and exchanges only if the products are in their original condition, unused, with tags, and in their original packaging.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Return or Exchange Period:<\/b><span style=\"font-weight: 400;\">: Tienes <\/span><b>You have 14 days<\/b><span style=\"font-weight: 400;\"> from the receipt of your order to request a return or exchange.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Exchange Process:<\/b><span style=\"font-weight: 400;\">If you prefer a size or product exchange, you must contact us within the indicated period and send the item in its original condition. We will assist you in managing the exchange based on stock availability.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Non-Eligible Products:<\/b><span style=\"font-weight: 400;\">We do not accept returns or exchanges for products that have been used, washed, altered, or lack original tags.<\/span><\/li><\/ul><h5><b>Refunds:<\/b><\/h5><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Refund Process:<\/b><span style=\"font-weight: 400;\">Once the returned products are received and verified, we will process the corresponding refund.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Payment Method:<\/b><span style=\"font-weight: 400;\">The refund will be issued using the same payment method used for the original purchase.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Refund Time:<\/b><span style=\"font-weight: 400;\">The refund may take 7 to 14 business days to process, depending on your payment method and your bank or payment platform's policies.<\/span><\/li><\/ul><h5><b>Return and Exchange Costs<\/b><\/h5><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Shipping Costs:<\/b><span style=\"font-weight: 400;\">Return or exchange shipping costs will be borne by the customer, except in cases where the product is defective or there was a shipping error.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Exceptions:<\/b><span style=\"font-weight: 400;\">If the product has a manufacturing defect or a shipping error occurred, we will cover the shipping costs for the return or exchange.<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f77239c elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"f77239c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-011d5a5 elementor-widget elementor-widget-text-editor\" data-id=\"011d5a5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">We recommend keeping the shipping receipt or tracking number for any return or exchange. If you have any questions or need assistance, feel free to contact us via:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Email<\/b><span style=\"font-weight: 400;\">: <\/span><a href=\"mailto:emfashionstore1@gmail.com\"><span style=\"font-weight: 400;\">emfashionstore1@gmail.com<\/span><\/a><span style=\"font-weight: 400;\">\u00a0\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>WhatsApp<\/b><span style=\"font-weight: 400;\">: +1 (423) 635-2258<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-250090a\" data-id=\"250090a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de devoluciones y cambios: Estado de los productos: Aceptamos devoluciones y cambios solo si los productos est\u00e1n en su estado original, sin usar, con etiquetas y en su embalaje original. Plazo para realizar devoluciones o cambios: Tienes 14 d\u00edas desde la recepci\u00f3n de tu pedido para solicitar una devoluci\u00f3n o un cambio. Proceso de [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-2184","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/emfashionshop.com\/en\/wp-json\/wp\/v2\/pages\/2184","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/emfashionshop.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/emfashionshop.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/emfashionshop.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/emfashionshop.com\/en\/wp-json\/wp\/v2\/comments?post=2184"}],"version-history":[{"count":7,"href":"https:\/\/emfashionshop.com\/en\/wp-json\/wp\/v2\/pages\/2184\/revisions"}],"predecessor-version":[{"id":3112,"href":"https:\/\/emfashionshop.com\/en\/wp-json\/wp\/v2\/pages\/2184\/revisions\/3112"}],"wp:attachment":[{"href":"https:\/\/emfashionshop.com\/en\/wp-json\/wp\/v2\/media?parent=2184"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}